You pay the total amount in cash (exactly, in euros) to the postman, or driver of PostNL or UPS, upon delivery. The additional costs for this service amount to 18 euros, and are at the expense of the customer.
When you choose this method of payment, you will receive an email after completing your order with the order number and the total amount of your order. This includes the extra costs for the COD service, and possibly also additional costs if you choose for fast UPS Express Saver delivery (only possible for delivery outside the Netherlands).
In the Netherlands, all cash on delivery parcels are delivered by PostNL, to the other EU countries we only send COD parcels with UPS. As soon as your package is shipped, you will receive an email with the total COD amount and a code to track your package.
IMPORTANT: Make sure the driver leaves a signature for receipt, on the address label on your parcel, and keep this as proof of payment. The second form on your package is for the UPS driver, and contains all the shipment details so that the amount will be paid to us.