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For a trouble-free ordering process, follow the following steps. If you have additional questions or you are not able to
complete your order, you can contact us at any time.

The steps in the ordering process

- Select the products and place them in the shopping cart. For some products, you must choose different options, such as
package size, colour or wattage.
- Go to the cart by clicking on the symbol and check your order before continuing.
- If you have an account and are not logged in, you can do this now. If you do not have an account yet, you can create it
immediately. Always check if your order is correct. Do you have a discount code? Then you can enter them at the bottom of the page. Then go to 'pay & send'.
- Then choose the payment method (see our payment options here), and optional special delivery service.
- Finally, you can complete the order and possibly pay immediately.

We hope that we have informed you sufficiently about the ordering process. If you have any questions or concerns, please
contact our customer service.

Country restrictions

On each product page is specified to which countries it can be sent. Certain products in our webshop are not allowed in
all countries. If we know that a product is prohibited in a particular country, it is not possible to order that product
for a shipping address in the country concerned. Due to changes in legislation, our information may be incorrect. It is
therefore the responsibility of the customer to keep up with the legal status of desired products before ordering them.
See also the disclaimer.


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