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We are open!
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In this blog item How Click & Collect worksContact our physical Sirius SmartshopsPossible delays in delivery services webshop

We are open!

PLEASE NOTE: As of Saturday, 13 November 2021, our opening hours have changed due to new corona measures. You can find our opening hours here: Sirius Smartshop Roermond or Sirius Smartshop Maastricht.

please follow the rules when you visit one of our shops

We ask you to follow these safety rules:

  • Always wear a mouth mask
  • Disinfect your hands immediately upon entering
  • Keep 1,5 meter distance from other customers and our employees (inside our Smartshop and also outside while waiting)
  • Follow the route that we have mapped out for you on the floor
  • Follow the instructions of our employees
  • Stay at home if you have health problems

It remains possible to order your products in advance and collect them via Click & Collect.

How Click & Collect works

If you would like to use Click & Collect, you can order the products that are available in our webshop online, and then pick them up quickly and easily (without an appointment) at our physical Sirius Smartshop in Roermond or Maastricht.

  1. Place your order online in our webshop.
  2. In the shopping cart, select the option: 'Pick up at store' and choose Sirius Smartshop Roermond or Sirius Smartshop Maastricht as pickup location.
  3. Pay your Click and Collect order in advance online or choose to pay in the store.
  4. You will receive an order confirmation.
  5. If your product is in stock at the shop you can pick it up immediately.

We do our best to keep our store adequately stocked, but due to the busy times it can happen that products are sold out. Please call the store to check if all the products you have ordered are in stock. If one or more products are out of stock, we can adjust the order over the phone or arrange another pick-up time.
Please do this before you come to us, to avoid disappointment.

Contact our physical Sirius Smartshops

Our store in Roermond can be reached by phone at: +31-475332011 (during business hours).
Our store in Maastricht can be reached by phone at: +31-433510504 (during business hours).

We hope to see you soon in our physical Sirius Smartshops!

Possible delays in delivery services webshop

Our colleagues will keep preparing webshop shipping orders on the day of payment and hand them over to the delivery service during this period. You will receive all items discreetly and securely at your chosen address, this will not change during this period. However, due to peak times at the delivery services, the delivery of your order may take longer than usual. Keep an eye on the track&trace of the delivery service for the expected delivery time.

Look at the track & trace information before you call our customer service, if your parcel has not yet been delivered at the promised time. Unfortunately, any delays in delivery have everything to do with this hectic and bizarre period in which we all live. We hope for your understanding for this.


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Are you 18 years or older?

Please take into account the legislation of the country to which you want your orders to be sent. Our webshop is subject to Dutch law.

By clicking Continue, you confirm that you are 18 years of age or older and that you have taken note of and agree to our warning regarding applicable legislation.

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Our physical Sirius Smart Shops are also OPEN

in Roermond NL Hamstraat 15 
and Maastricht NL Oude Tweebergenpoort 7A
and Venlo NL Kleine Beekstraat 5 

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Unfortunately, it is not possible to send our entire range to all countries. However, it is sometimes possible to send products in different packages.

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